Wednesday, February 3, 2010

Japan orders Toyota to investigate complaints about Prius' braking performance

It seems that another headache (earlier post) has just popped up for Toyota. Japan's Ministry of Transportation ordered Toyota to investigate a number of consumer complaints involving the brakes of the new Prius (???????). This is after the Ministry received 14 complaints since last July (in one of the 14 complaints, a Prius crashed head on into another car at an intersection).

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The Japanese carmaker has received several complaints about braking in the Prius in both Japan and North America since the end of last year, Toyota spokeswoman Ririko Takeuchi said.

Takeuchi did not say when the directive was issued or how Toyota would respond. She also declined to give a figure for the number of complaints but said most were filed since the end of last year.

�All the complaints were nearly the same,� Takeuchi said. �They are usually about driving in bumpy or icy conditions and when you push the brake, there is an unusual feel.�

A computerized search for the 2010 Prius on the online database at the National Highway Traffic Safety Administration generated at least 102 brake-related complaints against the car.

The U.S. complaints accounted for at least two injuries. Drivers typically complain about losing braking ability � often while driving over bumpy roads � or feeling the brakes give way.

A report filed Feb. 1 reads: �While braking, if I hit potholes, the car speeds up from loss of braking action, even though I am still pushing on the brake pedal.�

Another complaint filed in September 2009 said the driver injured her neck when the brakes failed on her Prius and she collided with another vehicle. 

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